For Half-Life 2 Retail Package owners, there is no charge for this service. Only money orders or a bank cashier check in US Dollars will be accepted. The Steam Account Name that you want the CD-Key assigned to. Your email address, phone number and mailing address.
Please ONLY SEND THE ORIGINAL PRINTED CD-KEY. No copies, photos or scans will be accepted.
This must include the original packaging the CD-Key was printed on (e.g. You will need to mail us the following items to reset the CD-Key: To do this you will need to have a working Steam account (create a new one, if you do not have one or do not have access to your current account). This transfer will remove the CD-Key from the account that is currently using the CD-Key, and add it to your account. Please see the end user license agreement (EULA) that came with your game for further details. Valve does not permit the sale or transfer of CD-Keys without the accompanying retail package materials. WON CD-Keys that were purchased USED either through Retail or Ebay will need to pay the $10.00 feeįOR ALL PRODUCTS (INCLUDING HALF-LIFE 2) - If you are transferring ownership (sale or gift) of a previously purchased retail package, you are required to transfer all materials (including box, disc, end user license agreement and documentation) in order for the transfer to be legitimate. If it is within 30 days of your date of purchase of a game using a WON CD-Key (xxxx-xxxxx-xxxx format) you may include your receipt to have the $10.00 fee waived.
If you need a Half-Life 2 CD-Key to be reset, there is no charge for the service. If you still have your original printed CD-Key and product CD from a retail package for a Valve product to prove ownership, we can reset your CD-Key however, there is a $10.00 handling fee for this service. This answer is intended for those customers who are requesting to transfer a retail package product CD-Key from one Steam Account to another or to prove ownership of a retail packaged product and assign a previously used retail package product CD-Key to their Steam Account. How to Submit your Retail CDKey to Valve to get it Reset to a new Steam Account For anyone who buys a used copy of HL2 here's how you address the cd key issue.
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